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default7ifwmx8xsxye
Participant
April 12, 2021
Answered

Fireblade Preview is not working

  • April 12, 2021
  • 2 replies
  • 1519 views

Hi,

 

I have a problem with the recently installed fireblade plugin - the preview is not working at all. I have selected an artboard and click the 'Preview' button but it is not coming, instead I am getting a window saying "Unable to perform preview action."

 

Regards

Mike

This topic has been closed for replies.
Correct answer daved9211

Good Morning, 

 

I have been trying to resolve this issue myself and stuck for a while, the answer to this query is pretty funny actually.

All you need to do is go to the fireblade settings and setup a directory path for exporting your HTML code and it works like a charm. I hope this fixes your issue

2 replies

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daved9211Correct answer
Participant
November 18, 2022

Good Morning, 

 

I have been trying to resolve this issue myself and stuck for a while, the answer to this query is pretty funny actually.

All you need to do is go to the fireblade settings and setup a directory path for exporting your HTML code and it works like a charm. I hope this fixes your issue

    Ares Hovhannesyan
    Community Expert
    Ares HovhannesyanCommunity Expert
    Community Expert
    April 12, 2021

    It asks to install application. I think it required for reviewing, Export works for me without any problem. Use https://fireblade.io/ to directly contact support team. 

      D
      default7ifwmx8xsxyeAuthor
      Participant
      April 13, 2021

      I have already installed the fireball plugin, it is anyhow not working.

      At the fireball webpage you have referred to there is a support email support@fireblade.io

      but it is not working, seems inactivated. If you send a message to this email you will get a delivery failier notice. So it seems there is no true support for this plugin.

       

      thanks

      Michael

      Harshika Verma
      Community Manager
      Harshika VermaCommunity Manager
      Community Manager
      April 13, 2021

      Hi Michael,

       

      We understand your frustration. We would request you to please submit your question here: https://forums.creativeclouddeveloper.com/ on our XD plugin platform wherein the developer can help you with the plugin issue.

       

      Hope it helps.

       

      Thanks,

      Harshika

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