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default7ifwmx8xsxye
Participant
Apr 12, 2021 12:58 PM UTC
Answered

Fireblade Preview is not working

Hi,

 

I have a problem with the recently installed fireblade plugin - the preview is not working at all. I have selected an artboard and click the 'Preview' button but it is not coming, instead I am getting a window saying "Unable to perform preview action."

 

Regards

Mike

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daved9211Correct answer
Participant
Nov 18, 2022 5:11 AM UTC

Good Morning, 

 

I have been trying to resolve this issue myself and stuck for a while, the answer to this query is pretty funny actually.

All you need to do is go to the fireblade settings and setup a directory path for exporting your HTML code and it works like a charm. I hope this fixes your issue

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6 replies

daved9211Correct answer
Participant
Nov 18, 2022 5:11 AM UTC

Good Morning, 

 

I have been trying to resolve this issue myself and stuck for a while, the answer to this query is pretty funny actually.

All you need to do is go to the fireblade settings and setup a directory path for exporting your HTML code and it works like a charm. I hope this fixes your issue

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    Ares Hovhannesyan
    Community Expert
    Ares HovhannesyanCommunity Expert
    Community Expert
    Apr 12, 2021 1:49 PM UTC

    It asks to install application. I think it required for reviewing, Export works for me without any problem. Use https://fireblade.io/ to directly contact support team. 

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      default7ifwmx8xsxyeAuthor
      Participant
      Apr 13, 2021 2:02 PM UTC

      I have already installed the fireball plugin, it is anyhow not working.

      At the fireball webpage you have referred to there is a support email support@fireblade.io

      but it is not working, seems inactivated. If you send a message to this email you will get a delivery failier notice. So it seems there is no true support for this plugin.

       

      thanks

      Michael

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      Harshika Verma
      Community Manager
      Harshika VermaCommunity Manager
      Community Manager
      Apr 13, 2021 4:50 PM UTC

      Hi Michael,

       

      We understand your frustration. We would request you to please submit your question here: https://forums.creativeclouddeveloper.com/ on our XD plugin platform wherein the developer can help you with the plugin issue.

       

      Hope it helps.

       

      Thanks,

      Harshika

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