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default7ifwmx8xsxye
Participant
April 12, 2021
Answered

Fireblade Preview is not working

  • April 12, 2021
  • 2 replies
  • 1516 views

Hi,

 

I have a problem with the recently installed fireblade plugin - the preview is not working at all. I have selected an artboard and click the 'Preview' button but it is not coming, instead I am getting a window saying "Unable to perform preview action."

 

Regards

Mike

This topic has been closed for replies.
Correct answer daved9211

Good Morning, 

 

I have been trying to resolve this issue myself and stuck for a while, the answer to this query is pretty funny actually.

All you need to do is go to the fireblade settings and setup a directory path for exporting your HTML code and it works like a charm. I hope this fixes your issue

2 replies

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daved9211Correct answer
Participant
November 18, 2022

Good Morning, 

 

I have been trying to resolve this issue myself and stuck for a while, the answer to this query is pretty funny actually.

All you need to do is go to the fireblade settings and setup a directory path for exporting your HTML code and it works like a charm. I hope this fixes your issue

    Ares Hovhannesyan
    Community Expert
    Ares HovhannesyanCommunity Expert
    Community Expert
    April 12, 2021

    It asks to install application. I think it required for reviewing, Export works for me without any problem. Use https://fireblade.io/ to directly contact support team. 

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      default7ifwmx8xsxyeAuthor
      Participant
      April 13, 2021

      I have already installed the fireball plugin, it is anyhow not working.

      At the fireball webpage you have referred to there is a support email support@fireblade.io

      but it is not working, seems inactivated. If you send a message to this email you will get a delivery failier notice. So it seems there is no true support for this plugin.

       

      thanks

      Michael

      HARSHIKA_VERMA
      Community Manager
      HARSHIKA_VERMACommunity Manager
      Community Manager
      April 13, 2021

      Hi Michael,

       

      We understand your frustration. We would request you to please submit your question here: https://forums.creativeclouddeveloper.com/ on our XD plugin platform wherein the developer can help you with the plugin issue.

       

      Hope it helps.

       

      Thanks,

      Harshika

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