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Participant
Nov 19, 2020 7:02 AM UTC
Answered

Firewall problem

When I want to share my project, Share button dosen't work. 

My IT team recommended me to ask to Adobe about Port number, IP address to access.

Plz give me the information 

 

There is a error message below.

 

"Something went wrong. Please try again.

Learn more (Error 44:47)"

 

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    Rishabh_Tiwari
    Rishabh_TiwariCorrect answer
    Legend
    Nov 19, 2020 9:38 PM UTC

    Hi there,

     

    Sorry to hear about the trouble. For information on network endpoints, please refer to this article: https://helpx.adobe.com/enterprise/kb/network-endpoints.html

     

    If you are still getting error 44: 47 while sharing, please try the suggestions shared here: https://helpx.adobe.com/xd/kb/cannot-use-share-feature.html

     

    Let us know if this helps or if you need any further assistance.

     

    Regards

    Rishabh 

    2 replies

    Rishabh_Tiwari
    Rishabh_TiwariCorrect answer
    Legend
    Nov 19, 2020 9:38 PM UTC

    Hi there,

     

    Sorry to hear about the trouble. For information on network endpoints, please refer to this article: https://helpx.adobe.com/enterprise/kb/network-endpoints.html

     

    If you are still getting error 44: 47 while sharing, please try the suggestions shared here: https://helpx.adobe.com/xd/kb/cannot-use-share-feature.html

     

    Let us know if this helps or if you need any further assistance.

     

    Regards

    Rishabh 

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    Participant
    Nov 20, 2020 12:57 AM UTC

    Thank you so much, but my company IT team want to know about URL access using share function 

    Can I get a URL to use sharing function??

    Translate