Participant

Answered

Flipped photos with mask when I export as PDF

19 replies
7739 views
Translate

Only the masked image is flipped when I export as PDF. Like this.

sample file: Dropbox - sample.xd

↓

I read this article and tried reinstalling XD app, but the problem did not resolve.

Flipped photos when I export as PDF

I need help from the developer. Thanks

Udon Rokuze

This topic is closed to new replies. Start a new post to keep the conversation going.

PreranCorrect answer

Legend

The team confirmed that this is an issue when using with Preview, they are updating the help documents with that information.

I suggest viewing your files in Acrobat Reader after export.

Thanks,

Preran

M

m__m

Participant

How can this problem still exist after 3 years, how long is the team investigating this issue?!

Translate

M

m__m

Participant

@Preran Any update on this?

Translate

T

tofu_director

Participant

January 6, 2022, this remains a problem.
M1 macOS Monterey 12.1

Translate

mn45283122

Participating Frequently

Can confirm this.

Translate

J

jordanm71837611

Inspiring

October 2021, 2 2 1/2 years after acknowledging this issue, and it remains an issue. Can we get some clarity fromo Adobe on where this is in the priority queue?

Translate

S

stephanies9920423

Participant

I am using Big Sur and latest version of XD and am still having these problems. The images in the pdf are flipped. Please correct this problem.

Translate

C

chrisjbatts

Participant

Jan 2021 and this is still occurring. Poor show.

Translate

M

MunYin Christine5FAC

Participant

This is still happening to me too. I export the same artboard as a .png and its fine; however, when I export as a PDF it inverts the image

Translate

paul153

Participant

As per the other post, this problem is only when viewing the exported PDF on Mojave. Clearly there is something about the PDF that is not 100% right but this and the way Mojave is rendering the PDF is the cause. Workaround is to open the exported PDF in Acrobat and then Export as Other > Optimised PDF. Then all is good on Mojave. Hopefully an upcoming XD release will provide the fix for Mojave.

Translate

60dageAuthor

Participant

paul@runway

> As per the other post, this problem is only when viewing the exported PDF on Mojave.

It was a blind spot for me. You're right!

I uploaded PDF to Dropbox and previewed through Dropbox viewer, the placed image was displayed correctly without flipping.

https://www.dropbox.com/s/26n4udg2s6daaiw/sample.pdf?dl=0

@Preran

> Are you viewing the PDF in Preview or in Acrobat reader?

Thanks, in Preview. I was not viewing in Acrobat reader.

Translate

60dageAuthor

Participant

> Meanwhile, if possible, can you try exporting on a different version of Mac OS and let us know if it worked?

Sorry, my another mac is also latest Mojave&XD...

I tried and the same problem was seen.

Translate

Preran

Legend

Are you viewing the PDF in Preview or in Acrobat reader? The team tested the scenario, and they were able to reproduce it in Preview but not in Acrobat reader. Just to be sure, 10.10 is not a supported OS for Adobe XD version yet, although it is unlikely to be causing this issue.

Thanks,

Preran

Translate

Preran

Legend

I tested your project on Mac OS 10.13.4 using the latest version of Adobe XD, and I am unable to reproduce your issue. In another post, a user wondered about whether this is an issue with the latest version of Mac OS, although I am not sure if that is the reason.

Which OS are you on, and what is its version number? Also provide the version of XD that you are working with.

Thanks,

Preran

Translate

60dageAuthor

Participant

Thanks,

Mac OS 10.14.3
Adobe XD 16.0.2.8

certainly my environment is the latest MacOS.

Translate

Preran

Legend

Thank you. Let me check and get back to you.

Thanks,

Preran

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.