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conner sinclair
conner sinclair
Participant
Jul 9, 2019 2:28 PM UTC
Answered

Font height issues moving from Mac/PC

I currently work in a digital agency which the designers use MacOS and Windows.

A issue we constantly get is if we both jump in and out of the same file - the fonts have different heights. This then becomes an issue because the margins are then wrong for one of us.

Is there a fix for this? or can it be fixed in a future update of adobe XD.

Thanks,

Conner

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    monterxz
    monterxzCorrect answer
    Inspiring
    Jan 7, 2021 6:09 PM UTC

    Oh, now we've got this bug with the Roboto font from Google on PC and Mac. I'll create a new topic (with some testing and screenshots) and put a link to this one.


    Here is the post with some testing, analysis, screenshots, Adobe XD prototype lins and system info for both Mac and PC https://community.adobe.com/t5/adobe-xd/roboto-font-from-google-has-different-heights-on-mac-vs-pc/m-p/11734620

     

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    24 replies

    OmegaShenron
    Participant
    Sep 16, 2021 2:51 AM UTC

    +1, same issue here 😞

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    markemmanuel
    Participant
    Aug 12, 2021 3:04 AM UTC

    Same issue and this is now in AUG 2021 - unacceptable adobe. 

    Pretty close to switching to FIGMA at this point.

     

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    monterxz
    monterxz
    Inspiring
    Oct 23, 2020 1:52 PM UTC

    I've got this issue but it was not connected to an OS - the problem is that fonts on fonts.adobe.com are usually of older versions. So we are getting this font height difference if I'm using Roboto (for example) from Google, and my co-worker uses Roboto from Adobe. That is why I asked all my coworkers not to use Roboto font from Adobe but download it from Google.

    It's funny, how a company producing proffesional software for design can't keep their fonts up to date.

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    monterxz
    monterxz
    Inspiring
    Oct 23, 2020 2:20 PM UTC

    Thinking about it again: it is possible that Adobe uses different font file versions for Windows and Mac. I'm not going to check it with my friend on a Mac because we all use fonts from Google - it's more reliable. On Windows you can check a font file version from Settings - Personalization - Fonts by selecting your font. I'm not sure how to do it on Mac but I think it should not be that hard.

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    monterxz
    monterxz
    Inspiring
    Jan 7, 2021 2:07 PM UTC

    Oh, now we've got this bug with the Roboto font from Google on PC and Mac. I'll create a new topic (with some testing and screenshots) and put a link to this one.

    Translate
    Nikos D.
    Participant
    Oct 23, 2020 11:03 AM UTC

    Same issue here

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      alexandrosg14017348
      Participant
      Oct 23, 2020 8:39 AM UTC

      Same issue here! Any fixes?

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      Andy R. S.
      Participant
      Sep 30, 2020 4:04 AM UTC

      I am facing the same issue. When I open the XD file created in Windows on a Mac, the font is moved up 2-3 pixels. This happens with every font. The operating systems Windows 10 and macOS Catalina are up-to-date. The Adobe XD version as well.
      Is there already something new?

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      CALLE5E55
      Participant
      Oct 14, 2020 8:53 AM UTC

      Are there any news on this VERY annoying bug?

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      Ben5C3D
      Participant
      Sep 8, 2020 9:23 AM UTC

      I am also experiencing this issue. I work on a Mac in the office and a PC at home. The line heights of all text, when using adobe fonts, are the same value but displayed differently so that all the spacings in my documents are now off and some text is hidden as it no longer fits in it's box.

       

      This is quite an annoying problem as I now have to choose whether I'm going to work on a project at home or in the office, as it is difficult to do both when the design changes from Mac to PC.

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        Nils5C82
        Participant
        Sep 4, 2020 1:33 PM UTC

        Same issue. Still nothing? 

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        Remi5E7C17589284
        Participant
        Sep 1, 2020 5:56 PM UTC

        Same issue here. We are using a Design System built on Mac using San Francisco font. If you change the font to Roboto on the Mac the height of the text stays the same, good. Now, switching to Windows, changing the font to Roboto changes the height of the text by 2-3 pixels and this impact the component and basically breaks the design.
        Looks like a platform-dependent issue? 

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        Harshika Verma
        Community Manager
        Harshika VermaCommunity Manager
        Community Manager
        Jul 9, 2019 5:30 PM UTC

        Hi Conner,

        Thank you for reaching out. I understand that it could be annoying, I'd like to know a few more details like:

        • What is the OS and XD version you're using?
        • Is it happening with all the file or with a specific file?
        • Is it happening with a specific font or all the font?

        Awaiting your response.

        Thanks,

        Harshika

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        conner sinclair
        conner sinclairAuthor
        Participant
        Jul 10, 2019 8:29 AM UTC

        Hi Harshika,

        I am using MacOS Mohave 10.14.4 and my colleague is using the latest version of windows 10.

        We are both using the latest version on XD.

        It happens on all files, and does not matter what font we use.

        It is particularly annoying when we use area text boxes, as when I open a document I need to make the text box longer for the text to appear. even though line-height etc is set as the same. But when moved to the point text box you can see the height is different.

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        Preran
        Preran
        Legend
        Jul 12, 2019 12:41 PM UTC

        I haven't heard of a similar issue previously. Will check with the team and get back to you.

        Thanks,

        Preran

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