Skip to main content
L
lorekkia
Participant
August 18, 2020
Question

Font problems in XD - specifically, Open Sans

  • August 18, 2020
  • 2 replies
  • 2843 views

Does anybody else have problems with Open Sans while using Adobe XD? I'm fairly new to XD but until now I didn't have issues with font editing and selecting.

 

Today, I have tried to use Open Sans for a project and couldn't manage to make the font appear in the page; the text is visible while selected but, once deselected, the text box collapes to nothing and the text disappears. I tried both with the downloaded Google font specimen and the font activated via Adobe Fonts.

    This topic has been closed for replies.

    2 replies

    A
    amandanog
    Participant
    January 30, 2023

    I had the same problem just now. 

     

    I use Open Sans from Adobe Fonts and while running XD, I couldn't find or use it. 

    I can't tell what's really happening, but I tried to solve the problem the same way: deactivating on Adobe Fonts and using tff from Google and it worked just fine. 

     

    Thank you very much for sharing! 

    Spas K.
    Community Expert
    Spas K.Community Expert
    Community Expert
    August 18, 2020

    So it's only happening with Open Sans? There used to be an issue when the line height was too low, the box would kinda cut the text when you stop editing it. It seems to have been fixed now, but try just selecting the layer (without editing text) and fiddling with the different settings like line/paragraph spacing, font size etc. to see if anything happens.

    Also, if you can take a screenshot of all the text options on the right, that would be nice.

      L
      lorekkiaAuthor
      Participant
      August 18, 2020

      I think honestly that it may be a problem with the font. Ironically enough, I managed to make it work by disabling all the Open Sans versions I had enabled via Adobe Fonts (weights I wasn't using included), and enabling only the ttf versions from Google Fonts I have on my computer.

       

      This is what happened trying to work with the Adobe Font version, whatever the parameters I fiddled with:

      Selecting the text field, the text appeared:

      Deselecting the text, this -- enigmatically -- happened:

      HARSHIKA_VERMA
      Community Manager
      HARSHIKA_VERMACommunity Manager
      Community Manager
      August 18, 2020

      Hi Lorenam,

       

      Thanks for sharing the information asked by, Spas K. I would also like to know the OS and XD version of your machine. It would be helpful if you can share the screenshot of the right side fonts property pane so that we can check at our end.

       

      We will try our best to investigate on the issue.

       

      Thanks,

      Harshika

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices