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pricreates
Participant
Oct 17, 2020 6:13 AM UTC
Answered

Getting error 50 in Adobe XD: Problem creating new cloud document

I ve recently updated the adobe xd . now showing error code no. 50.  Adobe previous version were crashes lot .. 

 

 

 

 

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Atul_Saini
Atul_SainiCorrect answer
Legend
Oct 20, 2020 11:38 AM UTC

Hi there, 

 

Thank you for trying the steps that Rishabh provided. As you have encountered a new error here. Please try the steps mentioned here (https://helpx.adobe.com/xd/user-guide.html/xd/kb/fix-issues-with-xd-cloud-documents.ug.html) 

Let us know if that helps. 

 

Thanks,

Atul_Saini

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3 replies

Rishabh_Tiwari
Rishabh_Tiwari
Legend
Oct 19, 2020 12:32 PM UTC

Hi there,

 

Sorry to hear about the trouble. Please try the suggestion shared in this similar discussion: https://community.adobe.com/t5/adobe-xd/adobe-xd-cc-there-was-a-problem-creating-a-new-cloud-document/m-p/10418184?page=1#M13147

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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pricreatesAuthor
Participant
Oct 20, 2020 11:34 AM UTC

Hi Rishabh,

 

I followed the same steps . but now i am getting error code 3636 while creating new document.

 

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Atul_Saini
Atul_SainiCorrect answer
Legend
Oct 20, 2020 11:38 AM UTC

Hi there, 

 

Thank you for trying the steps that Rishabh provided. As you have encountered a new error here. Please try the steps mentioned here (https://helpx.adobe.com/xd/user-guide.html/xd/kb/fix-issues-with-xd-cloud-documents.ug.html) 

Let us know if that helps. 

 

Thanks,

Atul_Saini

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