Skip to main content
Participant
January 8, 2021
Question

Getting Error code: 86 error

  • January 8, 2021
  • 1 reply
  • 282 views

Get error code: 86 and unable to open my project. (Local Project)
Please anyone help me to solve this error

    This topic has been closed for replies.

    1 reply

    Harshika Verma
    Community Manager
    Community Manager
    January 8, 2021

    Hi Hardik,

     

    We are sorry to hear you are facing trouble opening the file in XD. Would you mind sharing the XD file with me over a private message? I would also request you to please generate the logs using this link: https://helpx.adobe.com/in/creative-cloud/kb/cc-log-collector.html and upload them to a shared location such as Creative Cloud or Dropbox and share the url with me over a PM. If you can also share the information asked in this post: https://community.adobe.com/t5/adobe-xd/unable-to-open-the-local-file-in-xd-getting-error-86/td-p/10565034/page/3?page=1 that would be really helpful.

     

    We will try our best to help.

     

    Note: Please add the url of the post over a PM.

     

    Thanks,

    Harshika