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Participant
Feb 2, 2023 5:08 PM UTC
Question

Getting Something Went Wrong went trying to share links

I have been getting this error the last few days when trying to share my file or opening shared file link.

 

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    3 replies

    Community Expert
    Feb 2, 2023 5:12 PM UTC

    Hi Daria,

    does this problem occur with all files? Have you tried with a different internet connection?

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    Giancarlo Vitulano
    Participant
    Feb 2, 2023 6:03 PM UTC

    yes, this happens with evey file. Now that you mentioned, it worked when I connected to my phone's hot spot! So if it's an internet connection issue, how do I solve this?

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    Harshika Verma
    Community Manager
    Community Manager
    Feb 3, 2023 6:56 PM UTC

    Hi @Daria28228081w1ns,

     

    Thanks for checking on a different network, as suggested by our expert. Please check this article to troubleshoot Internet issues on windows machines: Fix Wi-Fi connection issues in Windows - Microsoft Support.

     

    For MacOS, please see this page: https://support.apple.com/en-in/guide/mac-help/mh11395/mac.

     

    For more assistance, you can connect with your Internet Service Provider.

     

    Hope it helps.

     

    Thanks,

    Harshika 

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