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AmateurBoi
AmateurBoi
Participant
Sep 17, 2020 6:04 PM UTC
Answered

Gradient markers are not aligning with the path/Shape in XD 33 version.

Hello people, I have been using XD for almost 2 years now and there is a very annoying bug that has occurred on my software for the past 2 days.

 

For some reason, I could not use the gradient direction (the drag indicator for you to adjust the color shades) and this applies for both radial and linear gradient settings.

 

I have tried everything, reinstalling XD, reinstalling Adobe CC, etc. and nothing seems to help (except for formatting my PC). It just recurred as usual.

 

Can anyone please help me on this issue?

 

Screenshot (1542) is taken when I tried to select Gradient, and Screenshot (1543) was what happened after that. The gradient indicator should be in the Path itself isn't it? 😞

 

<The Title was renamed by moderator>

 

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    Harshika Verma
    Harshika VermaCorrect answer
    Community Manager
    Sep 17, 2020 8:38 PM UTC

    Hi there,

     

    Thank you for reaching out and using Adobe XD. It looks like you're facing the similar issue mentioned here: https://twitter.com/koryua_/status/1305953647373807629 If so, then this is known bug and the we have already reported this to the team. The bug is logged and they are working on it to fix the issue. We will update you if we hear anything from the team.

     

    Thanks for reporting the issue and sorry for the inconvenience.

     

    Thanks,

    Harshika

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    10 replies

    Harshika Verma
    Community Manager
    Harshika VermaCommunity ManagerCorrect answer
    Community Manager
    Sep 17, 2020 8:38 PM UTC

    Hi there,

     

    Thank you for reaching out and using Adobe XD. It looks like you're facing the similar issue mentioned here: https://twitter.com/koryua_/status/1305953647373807629 If so, then this is known bug and the we have already reported this to the team. The bug is logged and they are working on it to fix the issue. We will update you if we hear anything from the team.

     

    Thanks for reporting the issue and sorry for the inconvenience.

     

    Thanks,

    Harshika

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      AmateurBoi
      AmateurBoiAuthor
      Participant
      Sep 18, 2020 2:31 AM UTC

      Which means I need to format my PC in order to use XD again? 😅😅😅

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        AmateurBoi
        AmateurBoiAuthor
        Participant
        Sep 17, 2020 6:25 PM UTC

        And to be more precise, I cannot drag the indicator properly, it's like ran off from the path itself and the direction of the color shades do not make sense anymore

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