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Known Participant
November 18, 2019
Answered

Gradients not importing properly

  • November 18, 2019
  • 11 replies
  • 8027 views

When copying an object from Illustrator that contains a gradient into XD the gradient is not setup correctly. When looking into the issue I came across this article https://helpx.adobe.com/ca/xd/help/gradients.html and saw that an SVG is needed. So I saved my icons as SVGs and imported those but the same problem persists.You can see in the attched screenshot of how far off the gradient is from the shape, plus each stop point is right on top of each other. This is annoyingly time consuming to have to fix them.

This topic has been closed for replies.
Correct answer user1732278

https://www.dropbox.com/sh/tr51p0lnup9ras3/AAA0uloRuBGlVAj4aSsroGsEa?dl=0
Here is the link to the file. I recommend using one of the objects from the active layer as those gradients are at an angle.


Hello Sarah,

 

Thanks for sending the file I am able to reproduce the issue. We have logged the issue internally and we are prioritizing the issue.

 

Regards,

Arpitha

11 replies

Supernesska
Participant
March 22, 2023

How is the progress going with the gradient bug?

visualcreature
Participant
December 29, 2022

December 2022. 

I too am encountering this issue. From what I can gather, XD does bring the gradient into the application, but it's only applied incorrectly. When I zoom all the way in, I can see the start of the gradient on the left and it ends at like 1% of the width of the shape. 

It's really frustrating to see this issue still hasn't been solved so many years after reporting. We're simply being ignored. 

Hikarol
Participant
September 22, 2022

As of 2022, this issue hasn't been fixed.

I can't wait to see how you riddle poor Figma with these kinds of bugs and other "issues". SMH.

Edu Couchez
Inspiring
September 22, 2022

That's why Adobe has been all these years without any kind of serious improvement on XD. They were saving (our) money to buy Figma and get all the XD refugees back home.

Sarah-RCAuthor
Known Participant
September 22, 2022

I had switched to Axure over a year ago because XD was too slow on certain features. I want conditional interactions as well as components interacting with each other without having to be lumped into one symbol. Figma is just more of the same in my opinion.

Participant
February 22, 2022

@user1732278  Arpitha, how is that prioritizing going? It's February 2022 and still hasn't been fixed.

Known Participant
July 12, 2021

This still has not been resolved!??

I to am trying to copy SIMPLE gradients from .ai to xd and the issue is still there. Please can you fix this asap.

 

Many thanks

Participant
November 17, 2021

Works in sketch 

Participant
March 21, 2021

Still got the same issue, almost 2 years after this issue was reported here. @HARSHIKA_VERMA Could you please prioritize this issue and update us asap. We all pay for these programs!

Participant
June 9, 2021

And it's June and the bug is still here 😞 It's frustrating!

JPRM
Known Participant
October 14, 2020

October 2020 so almost a year and they haven't done anything with this - like with a lot of other, 2-3 year old bugs.

Nice.

IceSky999
Participant
December 24, 2020

내일은 크리스마스입니다. 동일한 그라데이션 개체 붙여넣기 오류가 내 작업에서 발생했습니다. 나를 위해, 나는 또한 내 작업의 그라데이션 오류를 해결하기 위해 구글과 유튜브 리뷰를 검색했다. 그러나 일러스트레이터및 XD. 두 응용 프로그램에 대해 그라데이션 개체 오류를 패치하거나 수정할 수 있다는 소식은 아직 없습니다.

natalyak59348652
Participant
December 28, 2020
여기에 수정이 있습니다.
그라디언트 개체를 선택하고 Pathfinder > Unite > 그때 Merge.
그라디언트로 채색 된 각 개체로 수행하십시오. 그런 다음 SVG로 저장

 

Participating Frequently
September 29, 2020

Was this fixed? Because Boy  I paid hella expensive for Adobe and it gave me this problem that could potentially mess things up.. 🙂 Would just like to know updates on this because I tried copying my illustration and it does not work still.

HARSHIKA_VERMA
Community Manager
Community Manager
September 29, 2020

Hi there,

 

We understand how frustrating it could be. I am checking with the team regarding this issue and about the status of the bug. I will share the updates with you as soon as I hear back from the team.

 

I am sorry for the inconvenience.

 

Thanks,

Harshika

HARSHIKA_VERMA
Community Manager
Community Manager
October 14, 2020

Hi All,

 

I have got the update on the bug that it is still in open status and the team is still working on it. We will update you as soon as we hear any updates on the bug in future.

 

We are sorry for the inconvenience.

 

Thanks,

Harshika

Edu Couchez
Inspiring
August 1, 2020

Hey... atleast don't make us waste our time marking the answer as "Solved" or "correct". It's far from solved... it's simply consigned to oblivion.


Each week I have to lose hours searching for solutions to the myriad of XD bugs and issues... all are "solved". Obviously, when you think you found your salvation, you face a crude answer from 2016 telling it's in the backlog.
 
 
 
 
 
 
 
Adobe Employee
November 19, 2019

Hi Sarah,

 

We are sorry to hear you're facing trouble. We would like to know a few more details like-

 

  • What is the OS & XD version of your machine?
  • Could you please share a short video of the issue? So that we can understand better.
  • If possible please provide us the sample files.

 

Regards,

Arpitha

 

Sarah-RCAuthor
Known Participant
November 19, 2019

Hi there, Thanks for responding. My OS is 10.14.5, Illustrator is 24.0 and XD is 24.3.22.2. When further playing around with it it seems to only affect gradients that are not vertical or horizontal. So if I have a gradient at an angle it is not honoured. I have a video showing the issue and can share my Illistrator file.

 

Ok I can't seem to add my Illistrator file, says not supported file type even though it is an .ai

Adobe Employee
November 20, 2019

Hello Sarah,

 

Thanks for the reply, unfortunately, we are not able to reproduce issue can you please provide me the file so we can help in solving the issue.

 

Regards,

Arpitha