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Participant
November 24, 2020
Answered

Guides Disappeared And Can't Drag news onto artboard

  • November 24, 2020
  • 2 replies
  • 880 views

I know you can add guides to an artboard by dragging from the left or the top of the artboard. 

But this suddnely stopped working for me!

All my guides diappeared and I can't add new ones to any of the artboards - help!

What happened? How do I get them back?

 

Thanks! 

    This topic has been closed for replies.
    Correct answer Shazada5E14

    Hey! I just had the same issue and couldn't find a solution online so I started pressing random buttons. For me ctr+shift+, (commar) worked, however, I am using a German keyboard, so it might be a different combination for you! I accidently turned off the guides, as I was adding a mask (ctr+shift+m). So try to press the button right next to m on your keyboard 🙂 I hope this helps!

    2 replies

    Shazada5E14Correct answer
    Participant
    March 30, 2021

    Hey! I just had the same issue and couldn't find a solution online so I started pressing random buttons. For me ctr+shift+, (commar) worked, however, I am using a German keyboard, so it might be a different combination for you! I accidently turned off the guides, as I was adding a mask (ctr+shift+m). So try to press the button right next to m on your keyboard 🙂 I hope this helps!

    Rishabh_Tiwari
    Community Manager
    Community Manager
    November 24, 2020

    Hi there,

     

    Sorry to hear about the trouble. I tested this on my end and it seems to be working fine so could you please try re-installing XD and let us know if it helps or if you need any further assistance.

     

    Regards

    Rishabh

    Participant
    January 12, 2024

    Adobes go-to solution "Restat your device"