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A
Agnesss
Participant
March 11, 2020
Answered

[Hardware]-XD not recognizing gamepad input.

  • March 11, 2020
  • 10 replies
  • 3658 views

Hello, 

I have used Adobe XD with gamepad input without problems for the past week. 

Now, suddenly, it does not receive the input for setting transition triggers.

 

I have tried all possible "basic" fixes such as changing controller, uninstalling, restarting etc. The controller works perfectly on windows in any other open application. Just XD does not seem to receive the input.

 

Anyone has suggestions or has encountered this issue as well?

 

Thanks!

Agnes

 

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This topic has been closed for replies.
Correct answer David Alcala - Adobe

Thank you everyone for reporting this issue and sorry for the wait. The XD Windows Xbox and PlayStation problems have been fixed in XD 39 which was just released today. Along with this fix, we have also added support for Xbox Series X/S and PlayStation 5 DualSense controllers, and added the following features:

 

  • Gamepad triggers between component states
  • Keyboard triggers between component states
  • Voice triggers between component states


Here's a video showing the new states features:
https://youtu.be/y439flsxqhc

 

David Alcala

Adobe XD QE

10 replies

C
Cloé26472570lajm
Participant
October 6, 2022

Hey there, I tried to use it after a while, and I'm having the same issue as reported. My XD version is the last launched 54.1.12
The controller (XBOX 360) works in other applications, but no key is bonded when I try to use it  XD 😞

J
JoshAllen
Participating Frequently
March 29, 2021

Hey just to keep pleople in the loop, this is as far as I got with this issue on a seperate thread. 
https://community.adobe.com/t5/adobe-xd/xd-prototypes-game-pad-controllers-no-longer-working/m-p/11854707

David Alcala - Adobe
Community Manager
David Alcala - AdobeCommunity ManagerCorrect answer
Community Manager
April 13, 2021

Thank you everyone for reporting this issue and sorry for the wait. The XD Windows Xbox and PlayStation problems have been fixed in XD 39 which was just released today. Along with this fix, we have also added support for Xbox Series X/S and PlayStation 5 DualSense controllers, and added the following features:

 

  • Gamepad triggers between component states
  • Keyboard triggers between component states
  • Voice triggers between component states


Here's a video showing the new states features:
https://youtu.be/y439flsxqhc

 

David Alcala

Adobe XD QE

MatiouLilou
MatiouLilou
Known Participant
April 14, 2021

Thank you for letting us know!

MatiouLilou
MatiouLilou
Known Participant
March 29, 2021

Any update on this? I purchased a new Xbox controller and I can't even use it on XD. The most frustrating thing is that Adobe didn't give any updates.

 

When they say "We will check with the team about this and share the update.", which they said a year ago, you know they will most likely not come back to you.

 

 

J
JoshAllen
Participating Frequently
February 23, 2021

Hello,

I am also having issues with LT and RT no longer working for the xbox controller.

Please can we have an update on this situation, I rely heavily on this functionality, and would really appreciate an estimated fix date.

 

Thanks,

Josh.

    M
    Markus_Kuuranta
    Participating Frequently
    March 5, 2021

    If this bug could be fixed, that'd be just great.

    Meanwhile, a cumbersome workaround for local usage is to Gopher, which lets you map Xbox controller buttons so that they register as keyboard buttons:
    https://github.com/Tylemagne/Gopher360

    S
    serekenen
    Participant
    February 7, 2021

    I rely on this behaviour. It's been an entire year and it's still not fixed. This is simply not good enough.

      N
      NaraSilva
      Known Participant
      January 27, 2021

      I had a similar issue, not only triggers LT and RT no longer works, they were removed from past prototypes I had working. Also, it does not recognize analog directional gamepad stickers. This is really bad, you cannot remove a feature and tell me to buy a different gamepad. What if tomorrow PS gamepad is no longer recognized? Is adobe XD trustworthy? I am using enterprise license exactly because XD claimed to support keys and gamepad on prototype. 

      N
      NaraSilva
      Known Participant
      March 4, 2021

      Guys, this is really a joke. Why remove this feature? I am really using adobe XD only because I couldnt find a way to migrate to another software. I have game prototype with about 100 screens all connected and relying on LT/RT - left and right sticks to work. This is very unprofessional. You had it working, now not anymore. I regret. I should just be using figma now. 

      M
      Markus_Kuuranta
      Participating Frequently
      August 11, 2020

      I'm having exactly the same problem with Xbox controller, and a colleague of mine has it as well. I tested this new gamepad functionality earlier this year, and I've never gotten it working with any Xbox controller connected via USB.

      S
      Subah
      Participant
      October 13, 2020

      Hi,

      I'm having the same issue as been described earlier in the thread, I'm trying to use the Xbox controller, but not able to set any input, I'm able to set keyboard keys for that, any answer for this issue?

      A
      AgnesssAuthor
      Participant
      March 16, 2020

      A little update: it works fine with PS4 controllers, it does not work with XBOX controllers. 

      I have checked with a colleague with a similar issue. Hope this helps anyone elese that might encounter this problem 🙂 

        HARSHIKA_VERMA
        Community Manager
        HARSHIKA_VERMACommunity Manager
        Community Manager
        March 18, 2020

        Sorry for the delay in response and thank you for sharing the information. We will check with the team about this and share the update.

         

        Thanks,

        Harshika

        M
        Markus_Kuuranta
        Participating Frequently
        December 2, 2020

        Any update on the Xbox controller support issue? It has almost been a year now.

        A
        AgnesssAuthor
        Participant
        March 16, 2020

        hello, 

        I suppose no one else has had similar problems, or no one found a solution yet to this problem?

        HARSHIKA_VERMA
        Community Manager
        HARSHIKA_VERMACommunity Manager
        Community Manager
        March 11, 2020

        Hi Agnes,

         

        We are sorry to hear you are having trouble using gamepad triggers in XD. I am unable to reproduce the similar behavior at my end on my windows machine. Is it possible for you to share a short video of your workflow for better understanding? What is the OS and XD version of your machine? Is it happening with a specific file or all the files?

         

        We will try our best to help.

         

        Thanks,

        Harshika

          A
          AgnesssAuthor
          Participant
          March 11, 2020

          Hello Harshika, 

          it is happening with all the files, since today. I think I have the latest version of XD as I tried to update today, I uninstalled it and reinstalled it again. I am on Microsoft Windows 10 enterprise. 

           

          Here is a video, hope it shows the issue!

          https://youtu.be/aQT0fYiaakU

           

          Thanks

          Agnesss

          HARSHIKA_VERMA
          Community Manager
          HARSHIKA_VERMACommunity Manager
          Community Manager
          March 11, 2020

          Thanks for sharing the additional information. I am unable to see the video, could you please share the video again?

           

          I will try my best to help.

           

          Thanks,

          Harshika

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