Having trouble installing Adobe XD on mac

Question

Hello,

I have been trying to download Adobe XD on my Macbook Pro since Thursday and I keep receiving error code 206. I have an internet connection and my firewall is turned off allowing it to be downloaded. I also don't have any antivirus software that I know of. All Adobe services are available and running as of now.

My mac is running macOS Mojave version 10.14.6

I'm also using Google Chrome in order to complete the download.

Does anyone know what else I can do?

Harshika Verma · Answer

Hi there,

Sorry for the delay in response. Would you mind trying the steps suggested in this article; https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error206 and let us know if that helps?

We will try our best to help.

Thanks,

Harshika

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