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Participant
August 7, 2021
Question

Hey everybody, I maybe find a way to solve the XD crashes problem in Windows

  • August 7, 2021
  • 2 replies
  • 746 views

In yesterday, I update the newest version of Adobe XD(42.1.22), so I meet the same crash

problem as most people. I try to unstall the XD app and Creative Cloud, but it doesn't work. But

in today I saw an user’s post, he solved the problem by updating the graphics driver, so I tried this method and it solved the problem successfully.

In my opinion, the crash problem should be that the old version of the graphics driver is backward, which leads to an error in the Windows.UI.Xaml.dll module, which causes the XD program to crash. Hope this method can help you!

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2 replies

Participant
August 19, 2021

No it didn't work for me. Still crashing the XD

 

Ares Hovhannesyan
Community Expert
Community Expert
August 19, 2021

When it crash? Do you have any notifications?

Ares Hovhannesyan
Community Expert
Community Expert
August 7, 2021

Thanks for information and solution. Your contributions can help us shape the future of Adobe XD.