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wessilva
Participant
Jun 30, 2020 5:26 PM UTC
Question

High memory issue with XD.

We are in the last sprint of a project and after the last software update the XD is just stopping and make all the system slow. Yesterday I was working in a project in After FX and the same problem happened. 

 

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1 reply

Harshika Verma
Community Manager
Community Manager
Jun 30, 2020 8:34 PM UTC

Hi there,

 

We are sorry to hear you are facing high memory issues with XD. We would like to know a few more details like-

 

  • Which operating system you are working on?
  • Screenshot of your about XD info page.
  • Is it happening when you are working on a cloud file or a local file?

 


We will try our best to help.

 

Thanks,

Harshika

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