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wessilva
wessilva
Participant
June 30, 2020
Question

High memory issue with XD.

  • June 30, 2020
  • 1 reply
  • 179 views

We are in the last sprint of a project and after the last software update the XD is just stopping and make all the system slow. Yesterday I was working in a project in After FX and the same problem happened. 

 

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1 reply

Harshika Verma
Community Manager
Harshika VermaCommunity Manager
Community Manager
June 30, 2020

Hi there,

 

We are sorry to hear you are facing high memory issues with XD. We would like to know a few more details like-

 

  • Which operating system you are working on?
  • Screenshot of your about XD info page.
  • Is it happening when you are working on a cloud file or a local file?

 


We will try our best to help.

 

Thanks,

Harshika

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