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wessilva
Participant
June 30, 2020
Question

High memory issue with XD.

  • June 30, 2020
  • 1 reply
  • 174 views

We are in the last sprint of a project and after the last software update the XD is just stopping and make all the system slow. Yesterday I was working in a project in After FX and the same problem happened. 

 

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1 reply

Harshika Verma
Community Manager
Community Manager
June 30, 2020

Hi there,

 

We are sorry to hear you are facing high memory issues with XD. We would like to know a few more details like-

 

  • Which operating system you are working on?
  • Screenshot of your about XD info page.
  • Is it happening when you are working on a cloud file or a local file?

 


We will try our best to help.

 

Thanks,

Harshika