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hegdeprema
Participant
Jul 29, 2020 6:28 AM UTC
Answered

Home screen and File open dialog box not showing my computer location

I am unable to see 'Your Computer' location from the home screen. Also, when open the 'File dialog box' again the mycomputer location is not showing. 

 

 

Really frustrating to see kind of bugs. Please help me to getrid of this.

 

thanks

 

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    Rishabh_Tiwari
    Rishabh_TiwariCorrect answer
    Legend
    Jul 29, 2020 1:37 PM UTC

    Hi there,

     

    Sorry to hear about the trouble, we'll try our best to help you with that. Could you please try creating a new document and check if you are getting an option to open the file from there or if you are on home screen please try opening using the shortcut ⌘ + Shift + O for macOS and CTRL + SHIFT + O for Windows and let us know if you are able to open the file? 

     

    Regards

    Rishabh

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    3 replies

    Rishabh_Tiwari
    Rishabh_TiwariCorrect answer
    Legend
    Jul 29, 2020 1:37 PM UTC

    Hi there,

     

    Sorry to hear about the trouble, we'll try our best to help you with that. Could you please try creating a new document and check if you are getting an option to open the file from there or if you are on home screen please try opening using the shortcut ⌘ + Shift + O for macOS and CTRL + SHIFT + O for Windows and let us know if you are able to open the file? 

     

    Regards

    Rishabh

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      hegdepremaAuthor
      Participant
      Aug 14, 2020 9:55 AM UTC

      Sir,

      I am still facing the same problem. No difference.

      Hopefully,  you will help me.

       

      thanks

      Prema

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      Harshika Verma
      Community Manager
      Harshika VermaCommunity Manager
      Community Manager
      Aug 14, 2020 2:16 PM UTC

      Hi Prema,

       

      Sorry for the confusion. It appears that you're looking for "Your computer" on the home screen. However, you'll find this option once you open the file. Please see the attached screenshot below-

       

      Same way you open the "Save As Local Document"  then the dialog box open up showing your computer location. 

       

      Let me know if you still have any confusion. I will try my best to help.

       

      Thanks,

      Harshika

       

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