How can I access a cloud file stored from another user account?

Question

I am new on my position and my predessor created an XD file which is embedded into our intranet. I need to access tha file and update it (organmizational chart) but she's gone and her Adobe subscription as well. The document is however still aliove and I can reach it via the URL but only to view. Is there any way I can access it and transfer it to my account? Probably a stupid question....

ls_rbls · Accepted Answer

By embedded into the Intranet you're referring to the file that she saved into a shared folder somewhere in that network but doesn't have full Read/Write access for other users?

Seems like the network administrator haven't removed that user account from the sounds of it.

Lucky for you!

You must contact the network administrator and have the IT person release a copy of the file to you.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.