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Satoru23033545q481
Participant
September 12, 2022
Question

How can I prevent "Ctrl Lock" after switching to XD by "Alt+Tab" on Windows?

  • September 12, 2022
  • 1 reply
  • 333 views

Ctrl key is sometimes held unexpectedly after switching to XD by "Alt+Tab" shortcut on Windows.

When this happens, your mouse wheel behaves zoom-in/out instead of scroll up/down.

You just press Ctrl key once and the lock will be released but the unexpected zoom-in/out behaviour is so annoying. How can I prevent this problem? I think XD devs should fix a bug, though.

 

OS: Windows 11 (happened on Windows 10 as well)

XD: Latest version (happened from older versions, at least from 2020 or 2021, I'm not sure)

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    1 reply

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity Manager
    Community Manager
    September 13, 2022

    Hi @Satoru23033545q481,

     

    Thank you for reaching out and sorry for the trouble. Would you mind checking if you've a sticky key enabled on your window machine? 

     

    Please try turning it off and again as shown in the screenshot below:-

     

     

     

    Let us know if that helps.

     

    Thanks,

    Harshika

    S
    Satoru23033545q481Author
    Participant
    September 28, 2022

    Hi Harshika,

    Thank you for reaching out.

     

    I tried it but nothing changed. The issue still happens.

     

    Also, the screenshot you attached seems to be Windows 10, not for Windows 11. I don't run Adobe XD on Windows 10 any more, "happened on Windows 10 as well" was just for information.

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