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Participating Frequently
March 14, 2019
Answered

How do I exit a cloud file on android?

  • March 14, 2019
  • 1 reply
  • 668 views

I'm having a strange issue while viewing a xd cloud document, Can't seem to find a way to exit The file and get back to the files list,

When you get into a file it says tap with three fingers to see the menu, but there is no exit option in that menu.

Any ideas on how to get out of A cloud document once you're in it on android?

This topic has been closed for replies.
Correct answer Atul_Saini

Hi Yarone,

When you try to get back, please tap on the screen with three fingers it would give you back button "<" on the top left of the screen, it would take you to the list.

Please update this discussion in case it doesn't work.

Thanks,

Atul_Saini

1 reply

Atul_Saini
Legend
March 14, 2019

Hi Yarone,  thanks for sharing the feedback about the exit button while using the Cloud Document. Could you please share the screenshot of that page where you are expecting a back button, I would also like to know which phone and Android version are you using?

Thanks,

Atul_Saini

Participating Frequently
March 14, 2019

Hi Atul, Thanks for answering,but I'm not sure I understand what you mean by feedback.

Obviously there is a way to enter a cloud document, I was just asking how to exit it back to the file list.do you mean that there isn't a way to exit the cloud document once you're in the file?

The flow goes like this

  • Save an XD document to the cloud
  • Take any android phone (I have multiple phones and tablets in multiple versions it doesn't matter)
  • Select a cloud document to view
  • Slide through a few screens (in the document )
  • once done try to get back to the document list, to choose another document to view.

How do you do that?

Atul_Saini
Atul_SainiCorrect answer
Legend
March 15, 2019

Hi Yarone,

When you try to get back, please tap on the screen with three fingers it would give you back button "<" on the top left of the screen, it would take you to the list.

Please update this discussion in case it doesn't work.

Thanks,

Atul_Saini