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A
Anonymous
February 22, 2023
Answered

How do I turn off pop-up surveys in XD?

  • February 22, 2023
  • 1 reply
  • 792 views

These surveys are incredibly annoying and invasive, plus it's an absolute terrible way to begin a new design in XD. People hate pop-ups, especially when it's over software we continually pay for. I've filled out the survey 3 times, but it keeps harassing me to fill out another.

 

So, how do I turn them off?

This topic has been closed for replies.
Correct answer HARSHIKA_VERMA

Hi @24590543 

I assume you are referring to NPS (Net Promoter Survey) with the pop-up survey, as shown in the below screenshot.

 

We understand how frustrating it can be to constantly receive pop-up surveys when launching XD. While there is no specific process to turn off the surveys at the moment, we appreciate your feedback on this matter. It's a great suggestion, and we encourage you to submit it to our XD Uservoice page for better visibility and consideration by our product team.

Thank you for bringing this to our attention, and we apologize for any inconvenience caused.

 

Thanks,

Harshika

1 reply

Rishabh_Tiwari
Community Manager
Rishabh_TiwariCommunity Manager
Community Manager
February 23, 2023

Hi @24590543 ,

 

We're so sorry to hear about the trouble. Are you referring to Productivity tips you're getting on XD? If yes, please try turning it off by clicking on XD > Preferences > Uncheck Productivity tips on macOS. If you're on Windows, please click on Edit > Preferences > Uncheck Show productivity tips. 

 












Let us know if this helps or if you need any further assistance.

Thanks
Rishabh

A
Anonymous
February 23, 2023

Thanks for your help, Rishabh, as well as the instructional screenshots.

 

I'm referring to the Adobe Survey pop-up that covers my screen when I launch XD. I know how to turn off the Productivity tips, but not the Survey. I'm literally nervous when opening XD now in fear of another annoying pop-up. Any advice on how to disable those?

 

Thanks again for your assistance.

HARSHIKA_VERMA
Community Manager
HARSHIKA_VERMACommunity ManagerCorrect answer
Community Manager
February 24, 2023

Hi @24590543 

I assume you are referring to NPS (Net Promoter Survey) with the pop-up survey, as shown in the below screenshot.

 

We understand how frustrating it can be to constantly receive pop-up surveys when launching XD. While there is no specific process to turn off the surveys at the moment, we appreciate your feedback on this matter. It's a great suggestion, and we encourage you to submit it to our XD Uservoice page for better visibility and consideration by our product team.

Thank you for bringing this to our attention, and we apologize for any inconvenience caused.

 

Thanks,

Harshika

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