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Participant
August 29, 2022
Question

How to get back the free version of XD ?

  • August 29, 2022
  • 1 reply
  • 312 views

I have been working with the free version for a long time now, but after update XD it gives me free trial and I used it, then I cannot roll back to free version anymore.

I tried many things to roll back stater plan and nothing work, the last thing I tried is uninstalling XD, then reinstall it from this link https://www.adobe.com/products/xd/pricing/starter-plan.html  and give me could not install XD see the screenshot.

So does it mean the free plan has been cancelled?

Is there a way to get back the free version?

 

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    1 reply

    AkinGn
    Community Expert
    Community Expert
    August 29, 2022
    Participant
    August 29, 2022

    Hi @AkinGn, I tried the link but it gives me the 7-day free trial. I want the free version not free trial, Is there a way to do that?

    Thanks,

    Sara

    AkinGn
    Community Expert
    Community Expert
    August 29, 2022

    Hi @Sara Mostafa, thinking what I'd do, I think I'd install the 7 day trial version, hoping at the end of 7 days it's going to let use the free version, I'd suggest trying that and updating us here next week, looks like otherwise you can't even install the XD app for some reason, makes sense? Maybe meanwhile some other expert knows more about this issue might help. Happy designing!