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mauriciop88002071
Participant
February 22, 2021
Question

How to install Adobe XD on macOS 10.13?

  • February 22, 2021
  • 1 reply
  • 1791 views

Hello. I work an iMac 2010 that solve perfectly my work needs. However, as I understand it, I'm paying for the plan with all the APPs, but many of them do not run. At the moment I need to finish a job in XD and I can't because it's not updating in my system. I would like to receive (I consider it fair) a version that I can work with. I'm not the only one, sure about it... so Adobe, please don't forget these people that pay the same monthly cost as others have a brand new Apple.   

Waiting for a solution, thanks.

(My IMac System attached).

 

{Renamed By MOD}

This topic has been closed for replies.

1 reply

Rishabh_Tiwari
Legend
February 25, 2021

Hi there,

 

We're so sorry to hear about the trouble. I understand that this could be a piece of sad news for you however we can only download the current version and the last major version which is version 36 and both of them are compatible with macOS X v10.14 or later, please refer to this article: https://helpx.adobe.com/xd/user-guide.html/xd/system-requirements.ug.html

 

Feel free to reach out if you need any further assistance.

 

Regards

Rishabh

mauriciop88002071
Participant
February 25, 2021

Yes, sad for me and unacceptable for my client. You are forcing me to change the computer that works perfectly ... but also does not update to macOS X v10.14. Are sustainability, long life, and reuse only in the discourse for Apple and Adobe? Will you give me a discount because of this investment? It's a hard time to invest in a new computer and I'm losing a job because of it... Totally disappointed, that's the price to use original cloud software and pay for it... I want a solution, Mr. Rishabh. Thanks.