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rickyr84723210
Participant
February 8, 2022
Answered

How to keep XD prototype stay published after the trial expires?

  • February 8, 2022
  • 1 reply
  • 974 views

Hi, I couldn't find a concrete answer anywhere and customer service doesn't answer after multiple hours. I’m currently writing my master thesis and I want to publish two versions of an Adobe XD file with my trial version of premium, however the starter plans only allows for one prototype to be published. If I publish a second one during the trial period of the paid plan, will it remain available even after the trial has finished? I'd be awful if the stimuli for my experiment suddenly stops working. The easy answer of course is to subscribe, but I cannot do that until next month

 

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This topic has been closed for replies.
Correct answer Rishabh_Tiwari

Hi Ricky,

 

Thanks for reaching out. Once the trial expires, the link would be available to access through the browser however you'll not be able to update an existing link until the total number of links is 1 or less. If you wish to keep both the links and also wish to update links then the only option is to move to a paid subscription. Feel free to reach out if you need any further assistance.

 

Regards

Rishabh

1 reply

Rishabh_Tiwari
Community Manager
Rishabh_TiwariCommunity ManagerCorrect answer
Community Manager
February 9, 2022

Hi Ricky,

 

Thanks for reaching out. Once the trial expires, the link would be available to access through the browser however you'll not be able to update an existing link until the total number of links is 1 or less. If you wish to keep both the links and also wish to update links then the only option is to move to a paid subscription. Feel free to reach out if you need any further assistance.

 

Regards

Rishabh

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