How to Redeem Adobe XD, getting error the code has already been redeemed?

Forum|Forum|2 years ago
March 23, 2023
1 reply
661 views

I have a one-year subscription to Adobe XD from CareerFoundry.

I redeemed my Adobe XD on 21 March 2023 and it didn't continue because I had Windows 8.1. Then I installed Windows 10 on my laptop on 22 March 2023.

When I tried to redeem Adobe XD today 23 March 2023 and it said

"This code has already been redeemed."

Please help me.

How to

This topic has been closed for replies.

Rishabh_Tiwari

Community Manager

Hi @r29027036ab6j ,

Thank you for reaching out. Please ensure you're signing in with the same Adobe ID on which the code was redeemed. If it still doesn't work, please don't share the redemption code or any personal details here as it's a public forum, instead contact us directly using this link.

Thanks

Rishabh

R

r29027036ab6jAuthor

Participating Frequently

Hi Rishabh,

I am signing in with the same Adobe ID on which the code was redeemed and it still doesn't work

I am still facing the same problem.

What should I do?

Regards

Rana

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