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Otilia Martin
Otilia Martin
Participant
May 3, 2021
Question

How to resize the preview window? Mine is showing back background

  • May 3, 2021
  • 1 reply
  • 3411 views

Hello, I have acreated a banner eith autoanimate and would like to record it from the preview screen windows to convert it into gif, but it is showing a black screen with another dimensions. The banner is 350x250 px but I don't know how to resize the preview screen to that size. How can I resize the preview screen so that it only display the designs I have created at the dimensions I choose instead oa a blck background? Thanks!!

 

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    1 reply

    C
    Community Manager
    Chethan GirishCommunity Manager
    Community Manager
    May 4, 2021

    Hi There,

     

    Thanks for reaching out and sorry to hear that you're having trouble in using desktop preview inside XD. Basically black screen appears in preview window becuase of the different size artboards. I see you are using artboard with smaller dimesion/size in the image which you have shared with us and as of now we can't resize the preview window screen to that of your artboard size.We have received a similar request on Adobe XD UserVoice and If you’re talking about the same. I'd request you to please upvote this request: https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests/suggestions/34277722-adjust-th...

     

    please feel free to update this discussion in case you need further assistance and we will be happy to help..

     

    Thanks,

    Chethan

    Otilia Martin
    Otilia MartinAuthor
    Participant
    May 4, 2021

    Hello, I have gone through the link you sent but I didn't find information about how to resize the preview mode, can you help with this? In the link there are other peope with the same problem, but no information about how to resize it. I know it is possible. In this video the preview window size is adapted to the size of the banner , she just needs to record the preview and she will have the right size of the banner showing, and no black screen. How can I do this? Thank you.

    C
    Community Manager
    Chethan GirishCommunity Manager
    Community Manager
    May 4, 2021

    Hi There,

     

    Thanks for sharing your feedback and In the video which you have shared with us I see all artboards are of same size i,e 1920*600 so she was able to record the preview without black screen. If you want to have preview with banner size without any black screen then you need to use artboards with large dimensions like 1920*1080. I have attached a video of the workflow so you can understand desktop preview with different artboard dimesions.please let us know if this helps.

     

    please feel free to update this discussion in case you need further assistance and we will be happy to help

     

    Thanks,

    Chethan

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