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December 11, 2019
Question

Huawei USB-C headphones get ejected when starting XD (Macbook)

  • December 11, 2019
  • 1 reply
  • 454 views

Hi all,
So as of today, whenever I start Adobe XD, my Huawei USB-C headphones get ejected from my MacBook. It's really weird, as I did not do any updates and all was working fine up to like two hours ago.

Whenever I quit XD, the headphones instantly get recognized again and music continues playing. I have already tried re-installing the app aswel, but without success. As soon as the installation was complete and I opened the app, the headphones disappeared again.

Has anybody experienced this before? If so, any ideas how to solve this? 

Thanks in advance,

Boyan

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1 reply

Harshika Verma
Community Manager
Community Manager
December 12, 2019

Hi Boyan,

 

We are sorry to hear you are having troube using C-type headphones with Adobe XD. It would be really helpful if you can share a few more details like-

 

  • Would you mind telling if you have tried to use the same C-type headphones on other macbook or system?
  • What is the version of Macbook & XD you are using?

 

We will try our best to help.

 

Thanks,

Harshika