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Answered

I can't install Adobe XD on MacBook Pro 2012 Mac OS Sierra

I downloaded Adobe XD on MacBook Pro 2012, Mac OS Sierra, but can't finish installation in the sing-in process. I attached the screen shots here.

I don't know if this occurred because it is a beta version, or because of my Mac OS.

Best,

huttaya

(pic later)

pic before

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Correct answer Colin Holgate

Does it make any difference if you are signed into your CC account before opening the installer?

Colin HolgateCorrect answer

Inspiring

Does it make any difference if you are signed into your CC account before opening the installer?

Participant

Thank you very much, it works!

Here are the screen shots to prove.

Community Expert

are you using your adobe id and adobe password when clicking 'sign in'?

Participant

@kglad yes, i did sign in using my adobe ID. not sure why this happened too.

Community Expert

i don't know.

i'm moving your message to see if experts in another forum can help.

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