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5F84
Participant
Nov 23, 2020 6:45 PM UTC
Question

I can't make new document in adobe XD

Hey, I have a macbook air and I just downloaded the adobe XD from the creative cloud but I am not able to make a new document, I tried file-new but nothing happened.

This is my main menu, I don't have samples either...

Can somebody help me out? I really don't know what to do.

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    1 reply

    Rishabh_Tiwari
    Rishabh_Tiwari
    Legend
    Nov 23, 2020 8:21 PM UTC

    Hi there,

     

    Sorry to hear about the trouble. Please try the steps suggested in this help article: https://helpx.adobe.com/xd/kb/fix-issues-with-xd-cloud-documents.ug.html#unable-to-create-open-cloud-docs

     

    Let us know if this helps or if you need any further assistance.

     

    Regards

    Rishabh

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