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bglnurgeldi
Participant
December 8, 2021
Answered

I can't see my published project on behance

  • December 8, 2021
  • 1 reply
  • 1806 views

I have question about publishing an XD work on Behance. I have a project published on Behance but it can't be projected. Has anyone faced same issue? If so can you help me solve this problem?

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Correct answer David36289549v24j

hi @HARSHIKA_VERMA i have an issue can you help? i can see my published projects on behnce on my laptop but on my phone its only a white screen i see

1 reply

HARSHIKA_VERMA
Community Manager
HARSHIKA_VERMACommunity Manager
Community Manager
December 8, 2021

Hi bglnurgeldi,

 

We are sorry to hear you are unable to see your published project on behance. We would like to know if it's happening with all the project or with this specific project. We would request you to please refresh and try again.

 

Please also share the version of XD and the OS of your machine.

 

We will try our best to help.

 

Thanks,

Harshika

B
bglnurgeldiAuthor
Participant
December 8, 2021

Hi @HARSHIKA_VERMA,

Thank you for your response.

Fortunately, I fixed the problem with one of your colleagues. It was happening with a specific project, which is XD project. It seems that it was because of the network connection. When I changed the connection I can be viewed. XD version is the latest version 45.1.62 and I'm using windows 10.

 

The best,

Bagul.

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity Manager
    Community Manager
    December 8, 2021

    Awesome. Glad to hear you're able to resolve the issue. Please feel free to reach out to us in the future for any issue related to XD.

     

    We would be happy to help.

     

    Thanks,

    Harshika

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