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zipitusman
Participant
June 14, 2021
Question

I cannot export Web artboard to Zeplin

  • June 14, 2021
  • 2 replies
  • 422 views

Hello there! 

 

I am trying to export a artboard to Zeplin which is 1920x8212 to be exact in dimesnions. It gives me the following error:

 

 

However, i can export mobile artboards to the same Zeplin account from the same XD file but not the web ones. I am confused why this is happening and looking for a possible solution ASAP. 

Thanking in Advance.

 

Syed Usman

Sr UI/UX Designer

    This topic has been closed for replies.

    2 replies

    Rishabh_Tiwari
    Legend
    June 14, 2021

    Hi there,

     

    Sorry to hear about the trouble. If you have already tried re-installing the plugin and still experiencing this issue, please contact Zeplin and let us know if you need any further assistance from our end. To contact plugin support please click on the plugin name in the plugin panel >  right-click to manage plugins > Select the plugin > Get Support.  

     

    Regards

    Rishabh

    italosan
    Community Expert
    Community Expert
    June 14, 2021

    Hi, what version of Adobe XD and Zeplin are you using? Does this problem occur with all files? Have you tried exporting web artboards with a smaller size?