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Participant
Aug 11, 2022 9:52 AM UTC
Answered

I cannot see any of my cloud documents.

I cannot see any of my cloud documents. Neither the ones where I am the owner, nor the ones which are shared with me.

 

I cannot see them under https://assets.adobe.com/cloud-documents

 

And i cannot see them on the CreativeCloud desktop client either.

 

My college with whom the files are shared with can see the documents I am the owner of.

 

Logging in and out did not help.

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    gianvitulanoCorrect answer
    Community Expert
    Aug 11, 2022 10:11 AM UTC

    Hi enikor

    I recommend you consult Adobe Customer Care. 

    Giancarlo Vitulano

    1 reply

    gianvitulanoCommunity ExpertCorrect answer
    Community Expert
    Aug 11, 2022 10:11 AM UTC

    Hi enikor

    I recommend you consult Adobe Customer Care. 

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    Giancarlo Vitulano