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Carter5E88
Participant
Aug 19, 2020 10:34 AM UTC
Question

I cant invite a member of my team

I am trying to add a member of my team to our project but it gives me this error "

We can’t create this link because your storage is full. Go to Published on the web to remove some links to free up storage." please how do I go about it?

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    1 reply

    Rishabh_Tiwari
    Rishabh_Tiwari
    Legend
    Aug 19, 2020 11:18 AM UTC

    Hi there,

     

    Sorry to hear about the trouble, we'll try our best to help you with it. Please ensure that all the collaborators have the latest version of Adobe XD. If you are already on the latest version, please try the steps shared below:

     

    1. Sign out of XD and Adobe CC Desktop app.
    2. Close CoreSync and all Adobe related processes from Task Manager/Activity Monitor.
    3. Sign back in on Adobe CC Desktop app and launch Adobe XD from there and check again if it works or not.

     

    If this doesn't help, please share a few more details like:

     

    • A screenshot of the About XD info page.
    • The version of the Operating System.
    • Is this happening with a specific teammate or you are unable to invite anyone?
    • Are you connected to a private network or a managed network like a work network?

     

    Regards

    Rishabh

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