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emironmp
Participant
December 20, 2018
Answered

I cant open a new project in XD

  • December 20, 2018
  • 1 reply
  • 480 views

hello and sorry for my bad english

whene i trying to open XD this error coming on my desktop and i cant open a new project

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[Moved from generic Cloud/Setup forum to the specific Program forum... Mod]

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Correct answer elainecc

Hi there! Sorry you're hitting this problem.

Can you please also share your version of Creative Cloud Sync? You can find this information:

  1. Launch the Creative Cloud desktop application
  2. Click the ... button in the upper right hand corner
  3. Select "Preferences"
  4. Navigate to the "Creative Cloud" tab
  5. Select the "Files" tab

Thanks,

-Elaine

1 reply

elainecc
elaineccCorrect answer
Participating Frequently
December 20, 2018

Hi there! Sorry you're hitting this problem.

Can you please also share your version of Creative Cloud Sync? You can find this information:

  1. Launch the Creative Cloud desktop application
  2. Click the ... button in the upper right hand corner
  3. Select "Preferences"
  4. Navigate to the "Creative Cloud" tab
  5. Select the "Files" tab

Thanks,

-Elaine