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Participant
November 2, 2023
Question

i face this issue this plugin is not compatible with apps in your subscription adobe xd

  • November 2, 2023
  • 2 replies
  • 826 views

i face this issue this plugin is not compatible with apps in your subscription adobe xd any one have slove this issue

    2 replies

    Participant
    May 8, 2024

    Hi Adobe Support,

     

    I'm facing the exact same issue. I'm unable to download any plugin ! Need help with this @HARSHIKA_VERMA 

    I was about to download the Custom Export Plugin and Lottiefiles plugin . I thought it was a plugin related issue, but apparently I'm getting the same error while trying to download any plugin whatsoever. 

     

    Best Regards,

    Emmanuel

    Participant
    April 5, 2025

    Has this issue been resolved, I have the same issue? Can you let us know how to solve the problem?

     

    creative explorer
    Community Expert
    Community Expert
    April 8, 2025

    @Frank Ruopoli what plug-in are you referring? Like everything, companies come and go. There are some plugins that no work for XD or even their competitor such as Figma... so, what plug-in are you wanting to see what works or not?

    One way to see if it works or not, is going to the creator's website and see if they have the plugin on their site. If their site is down, likely, the plugin is dead. But, if the website is up, then send them an email to see why it isn't working. It could be the new OS on the computer may not be able to handle the older software as not many updates are being made for XD

     

    m
    HARSHIKA_VERMA
    Community Manager
    Community Manager
    November 6, 2023

    Hi @ui33338799dl34,

     

    Thank you for reaching out. Would you mind telling us the name of the plugin you're trying to install? Does that happen with a specific plugin or all the plugins?

     

    We will try our best to help.

     

    Thanks,

    Harshika

    Participant
    May 4, 2024

    i face this problem with all plugins