Skip to main content
Participant
Feb 18, 2021 5:20 PM UTC
Answered

I invited someone to coedit my Xd file and they receive this message. How to I grant access?

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Rishabh_Tiwari
    Rishabh_TiwariCorrect answer
    Legend
    Feb 18, 2021 6:43 PM UTC

    Hi there,

     

    Sorry to hear about the trouble. Please ensure that the collaborator is on the latest version of XD which is 37.0.2. If XD is already up to date, please try re-inviting the user and asked the collaborator to sign out and sign in again and let us know if that helps or if you need any further assistance.

     

    Regards

    Rishabh

    1 reply

    Rishabh_Tiwari
    Rishabh_TiwariCorrect answer
    Legend
    Feb 18, 2021 6:43 PM UTC

    Hi there,

     

    Sorry to hear about the trouble. Please ensure that the collaborator is on the latest version of XD which is 37.0.2. If XD is already up to date, please try re-inviting the user and asked the collaborator to sign out and sign in again and let us know if that helps or if you need any further assistance.

     

    Regards

    Rishabh

    Translate