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Participant
January 22, 2021
Question

I lost 6 hours of work and there is no way to get it back...

  • January 22, 2021
  • 1 reply
  • 265 views

The Adobe xD crashed and when I reponed it, the last time it saved was 6 hours before...how I am suposed to recover my file right now? there is no temp folder..how to recover it from the cloud?
Since it's cloud based I totally forgot to press ctrl + s to save all the time...
The crash happened before 15:50...and now i have to do it all over again...pls help!

 



Adobe XD Version: 36.1.32.5
CC 4.3.71.1

Edição Windows 10 Enterprise
Versão 20H2
Instalado em ‎22/‎01/‎2021
Compilação do SO 19042.746
Experiência Windows Feature Experience Pack 120.2212.551.0

 

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1 reply

Rishabh_Tiwari
Legend
January 22, 2021

Hi there,

 

Sorry to hear about the trouble. Could you please navigate to this location:C:\Users\username\AppData\Local\Packages\Adobe.CC.XD_adky2gkssdxte\LocalState and check if you are able to find the file there?

 

Regards

Rishabh