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U
UXLogan
Participant
March 12, 2020
Question

[Import & Export]-Export art-board as PNG - Replacing the existing png in XD.

  • March 12, 2020
  • 3 replies
  • 733 views

I am facing a problem while exporting a PNG file to a local laptop.

 

Use case 1:- 

XD file A - I am exporting a .png file to my local pc (first time)

XD File B - I am importing the exported .png file to the XD file B and saved.

 

Use case 2:- 

XD file A - Now I made an update, Now exporting the artboard & export to the same file name & file location.

- Popup comes for conformation to replace the same file. Yes

- Now error pop comes (There was a problem exporting your asset)

 

Problem is, I need re-name the artboard name to export for my quick update.

 

Note:- At this moment both XD file A & B both are open state.

 

If I close both the XD file A&B. Re-open the XD file A and do the export .png. it working fine.

 

<The Title was renamed by moderator>

 

This topic has been closed for replies.

3 replies

Rishabh_Tiwari
Rishabh_Tiwari
Legend
March 24, 2020

Hi there,

 

Thanks for using Adobe XD. I am writing this to follow-up with you if you are still experiencing this issue? Let us know, we'll be happy to assist you.

 

Regards

Rishabh

    Peter Villevoye
    Community Expert
    Peter VillevoyeCommunity Expert
    Community Expert
    March 13, 2020

    So you're exporting an artboard from file A to let's say "test.png", import that PNG into file B, then try to export an updated version of the test.png, but you can't because of an unusual error message (after the obvious warning to overwrite it).

     

    I just tested a similar setup and scenario, but I don't get that error message.

    I'm on a Mac and use XD version 27.2.12.14. 

     

    I have the feeling your XD or system is keeping that newly created test.png in some kind of "read-only" status, which allows it to be read, but not to be deleted and overwriten.

      Harshika Verma
      Community Manager
      Harshika VermaCommunity Manager
      Community Manager
      March 13, 2020

      Hi Logan,

       

      We are sorry for the delay in response. I am unable to reproduce the issue at my end on my machine. Would you mind sharing the a short video of the workflow for better understanding? What is the OS and XD version of your machine?

       

      We will try our best to help.

       

      Thanks,

      Harshika

      U
      UXLoganAuthor
      Participant
      May 8, 2020

      HI Harshika,

      Thanks for the reply & sorry for the delay. I made a view for your reference. I believe that will help you to understand better.

       

       

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