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MatiouLilou
MatiouLilou
Known Participant
February 25, 2019
Question

Imported smart object are scaled down and pixelated

  • February 25, 2019
  • 4 replies
  • 1383 views

Hello,

I have the following issue :

First, I create a smart object in Photoshop and then add it to the CC library. Then when I import it from the CC library to Adobe XD or After Effect, the smart object shrinks and looks totally pixelated. It doesn't preserve it's original size and quality. But when I double click on it (from the CC library panel) I can edit it in Photoshop and it looks just fine.

Do you know what's going on here?

Thanks.

      This topic has been closed for replies.

      4 replies

      M
      Mehrn23774283dj5l
      Participant
      March 27, 2022

      Hi its my question too, If you find the answer , would you please share the cause & solution ❤️🙏

        Henrik_Huus_Mikkelsen
        Henrik_Huus_Mikkelsen
        Inspiring
        October 17, 2019

        Same issue here - make your files in double resolution of 72 (144 dpi) then they import in the right size in XD.

         

        /Henrik

         

         

        MatiouLilou
        MatiouLilouAuthor
        Known Participant
        July 26, 2019

        Hello,

        It's been 5 months now, have you found a solution? If I can't add smart objects to the Creative Cloud library and then reuse them in Adobe XD, there is no way for me to create a Design System and taking advantage of Photoshop in conjunction with Adobe XD.

        One of the reason I support Adobe XD is to take advantage of the whole Adobe Ecosystem...

          smartshopper
          smartshopper
          Participant
          April 23, 2020

          Indeed, the ecosystem is not optimized. I have the same problem and the only way I have found so far is to pixelate the image and then re-put it in the library. XD don't like Photoshop dynamic objects ...

          kglad
          Community Expert
          kgladCommunity Expert
          Community Expert
          February 25, 2019

          [moved from Adobe Creative Cloud to Photoshop]

          Atul_Saini
          Community Manager
          Atul_SainiCommunity Manager
          Community Manager
          February 27, 2019

          Hi MatiouLilou,

          Thanks for sharing the details here, would it be possible if you could share either the screenshot or the prototype with us via private message. So that we may assist you further. Are you experiencing it with After Effects as well?

          Thanks,

          Atul_Saini

          MatiouLilou
          MatiouLilouAuthor
          Known Participant
          March 12, 2019

          Hello Atul_Saini,

          I will send you a psd and an xd files examples. You'll see that once imported in XD, the smart object doesn't preserve it's original size and quality.

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