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jeremyg42516157
jeremyg42516157
Participant
April 30, 2020
Question

In app preview looks clear - prototype presentation on web looks really fuzzy.

  • April 30, 2020
  • 1 reply
  • 609 views

I have a prototype that I am creating as a presentation. All screen shots were taken as 1280x720, and all artboards are the same size as the images (all 1280x720). While in the program, the previews look MUCH sharper/clearer but when I go to the link the images are fuzzy and almost out of focus. I am don't think I'm doing anything that would cause the images to resize or anything of that sort to cause the images to blur. Below is an example link of the issue I'm having. 

 

https://xd.adobe.com/view/48218f07-d10d-4b1c-44a6-1482aa17f8ea-3e10/?fullscreen

 

I've also attached a comparison between the browser (left) and preview in the program (right). 

I'm using Windows 10 and viewing in chrome, though it doesnt matter which browser I try. Please help!

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    1 reply

    Rishabh_Tiwari
    Rishabh_Tiwari
    Legend
    April 30, 2020

    Hi Jeremy,

     

    Thanks for reaching out. Could you please confirm if you have an external monitor? Could you please try viewing the prototype on the primary monitor and in the browser at 100% zoom. Let us know if that's better.

     

    Regards

    Rishabh

    jeremyg42516157
    jeremyg42516157Author
    Participant
    April 30, 2020

    Yes I am viewing on an external monitor (have 2 actually). The browsers are set to 100% and it still considerablly fuzzier than when previewing within XD

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity Manager
    Community Manager
    April 30, 2020

    Hi Jeremy,

     

    Thank you for reaching out. Sorry to hear that you are facing blurr images in the browser.  I have checked with the team regarding this. The reason it’s getting pixelated is because when we share we have to limit all bitmaps to being under WebGL’s max texture size. For the devices we support the common denominator is 4096x4096px. Because we export at 2x that becomes 2048px.

     

    Hope it helps.

     

    Thanks,

    Harshika

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