incompatible

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Can you tell me why you tell me that the installation of Adobe XD on an Intel i5 3470 processor is incompatible, please

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Harshika VermaCorrect answer

Community Manager

Hi there,

It's been a while we haven't heard back from you. You may also check this page: https://helpx.adobe.com/xd/user-guide.html/xd/system-requirements.ug.html for minimum system requirements to install Adobe XD.

Please feel free to update the discussion if you need further assistance from us.

We would be happy to help.

Thanks,

Harshika

Harshika Verma

Correct answer

Community Manager

Hi there,

It's been a while we haven't heard back from you. You may also check this page: https://helpx.adobe.com/xd/user-guide.html/xd/system-requirements.ug.html for minimum system requirements to install Adobe XD.

Please feel free to update the discussion if you need further assistance from us.

We would be happy to help.

Thanks,

Harshika

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Spas K.

Community Expert

If you are running Windows, Xd needs UWP, i.e. Windows 10 in order to run. Not sure what OS you are on, but it's unlikely that it's because of the CPU. I remember seeing the "Incompatible" thing when trying to install Xd on an older machine with Win7.

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R

Rajasekhar_Reddy

Participating Frequently

Hello there,

Sorry to hear that you are facing issues in installing XD , Could you please share us the mac OS version and XD version you are trying to download . Please add a screenshot of your mac details and error message your seeing.

Regards,

Rajasekhar.

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