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Oskar Lewicki
Participant
February 16, 2022
Answered

Infinite looping process to update libraries in XD 48 version

  • February 16, 2022
  • 2 replies
  • 474 views

Today, my team updated Adobe XD to version 48.0.12.10 We found out that:

  • We are not able to update our own libraries - All update buttons / links in Adobe XD are not working (BTW: why are you placing so many CTA to update library?)
  • We are not able to edit nor update libraries created by someone else e.g. another member of the team. 

This way we are not able to work with all our projects. We need immediate help. Anyone?

 

 

 

 

 

    This topic has been closed for replies.
    Correct answer HARSHIKA_VERMA

    Hi there,

     

    Thank you for being patient. The issue is resolved with the current version of XD (XD 49). Please feel free to update XD to the latest version and let us know if you need further assistance from us.

     

    We would be happy to help.

     

    Thanks,

    Harshika

     

    2 replies

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity Manager
    Community Manager
    February 21, 2022

    Hi Oskar Lewicki,

     

    Hope you're doing fine. 

     

    Thank you for reaching out to me over a private message. Could you please share the requested logs and XD file with me so that we can investigate further?

     

    We will try our best to help.

     

    Thanks,

    Harshika

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity ManagerCorrect answer
    Community Manager
    March 17, 2022

    Hi there,

     

    Thank you for being patient. The issue is resolved with the current version of XD (XD 49). Please feel free to update XD to the latest version and let us know if you need further assistance from us.

     

    We would be happy to help.

     

    Thanks,

    Harshika

     

    Rishabh_Tiwari
    Community Manager
    Rishabh_TiwariCommunity Manager
    Community Manager
    February 16, 2022

    Hi there,

     

    Sorry to hear about the trouble. What exactly is happening when you click on Update Button? Are you getting any error while updating libraries? If you are on an Enterprise license, please contact the enterprise team directly using this link .

     

    Regards

    Rishabh

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