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Latte01
Participant
February 16, 2020
Question

[Install]-Adobe XD app is not visible in Creative Cloud app.

  • February 16, 2020
  • 1 reply
  • 1417 views

Hi, does anyone know why there is no adobe xd in my CC.
yesterday i have some issue with my xd, it cannot open and then i uninstall it and install it again. But still, it cannot open. so i decide to uninstall my cc then install it again, but when it finishes installing the adobe xd app is not showing.  Is there something wrong?

 

 

 

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    1 reply

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity Manager
    Community Manager
    February 17, 2020

    Hi there,

     

    We are sorry to hear you are having trouble installing Adobe XD through a Creative Cloud app. Please try to do a fresh installation using this link:https://helpx.adobe.com/in/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

     

    Let us know if that helps.

     

    Thanks,

    Harshika

    A
    Arne33108819askh
    Participant
    October 23, 2023

    I have the same issue. My account says it is included in my abo but it does not show up.

    I am using this creative cloud thing an xd for the first time...

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