Installation issue

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I have compatible device but it is showing not compatible in adobe cloud .

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Rishabh_TiwariCorrect answer

Legend

Hi Imran,

Sorry to hear about the trouble. The latest version of XD is compatible with Windows 10 (64-bit) - Version 1803 (build 10.0.17134) or later. So please ensure that you have the compatible version of Windows. In case if you do have the compatible version, please try the suggestions shared here: https://helpx.adobe.com/xd/kb/adobe-xd-not-compatible-on-windows-machine.html

Let us know if this helps or if you need any further assistance.

Regards

Rishabh

Rishabh_TiwariCorrect answer

Legend

Hi Imran,

Sorry to hear about the trouble. The latest version of XD is compatible with Windows 10 (64-bit) - Version 1803 (build 10.0.17134) or later. So please ensure that you have the compatible version of Windows. In case if you do have the compatible version, please try the suggestions shared here: https://helpx.adobe.com/xd/kb/adobe-xd-not-compatible-on-windows-machine.html

Let us know if this helps or if you need any further assistance.

Regards

Rishabh

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