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Muhammad_Yousaf_Mehdi
Participant
August 28, 2021
Answered

Installed plugins are no longer visible in XD

  • August 28, 2021
  • 4 replies
  • 2782 views

All of my installed plugins are disappeared from the plugins pan in the sidebar of the XD. However, my installed plugins are showing in Creative Cloud account. I have to uninstall and then reinstall the plugins from CC then they are showing in the Plugins pan in XD. Please guide me how to resolve this issue.

 

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This topic has been closed for replies.
Correct answer HARSHIKA_VERMA

Hi Sarah,

 

We would request you to please update XD to the latest version XD 45. Let us know if you still experiencing the issue.

 

We 're here to help.

 

Thanks,

Harshika

4 replies

Participant
May 6, 2024

PLAGIN 

 

christinemkatz
Participant
October 6, 2023

I'm having the same issue. All my plugins just vanished, and I'm on the latest version of the application.

Adobe, any updates on this bug?

Zen Creative Agency
Known Participant
June 3, 2023

I am having the same problem. I open XD, all plugins have just vanished. 

It took me quite a long time to get the right set of plugins for my work... trying many of them out, keeping the good ones and deleting the less useful... one by one.

 

Now, I have had to go and MANUALLY install 113 plugins, ONE BY ONE.

 

Adobe, what is going on over there? You guys just keep on dropping the ball....

HARSHIKA_VERMA
Community Manager
Community Manager
August 31, 2021

Hi Muhammad_Yousaf_Mehdi,

 

Thanks for reaching out and sorry for the trouble. We would like to know the version of XD, Creative Cloud app installed in your machine and the OS details of your machine.

 

Are you working on enterprise network? 

 

We will try our best to investigate the issue.

 

Thanks,

Harshika

Participant
October 18, 2021

Hello

 

Is there an update to this? It's affecting me intermittently.

 

I have XD version 44.1.12 and Create Cloud app version 5.6.0.788. And working on an enterprise network.

 

Thanks

Sarah

HARSHIKA_VERMA
Community Manager
HARSHIKA_VERMACommunity ManagerCorrect answer
Community Manager
November 1, 2021

Hi Sarah,

 

We would request you to please update XD to the latest version XD 45. Let us know if you still experiencing the issue.

 

We 're here to help.

 

Thanks,

Harshika