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Participant
Oct 3, 2020 5:06 PM UTC
Question

Installer stuck at 3% offline, offline installer necessary

Hello

 

When i try install Adobe XD that stuck at 3%, i read on that community answer about use a offline installer, but i cant see any links for that app.

I try ask help desk, but i dont see any option to contact.

 

So anybody have a working link for offline installer?

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    2 replies

    Rishabh_Tiwari
    Legend
    Oct 5, 2020 12:19 AM UTC

    Hi there,

     

    Sorry to hear about the trouble. Please try to do a clean install by following the steps shared here: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

     

    Let us know if this helps or if you need any further assistance.

     

    Regards

    Rishabh

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    Rogacz888Author
    Participant
    Oct 10, 2020 5:35 PM UTC

    Hi Rishabh

     

    No change, still i get that same trouble.

    So if i good understand - i still need offline installer.

     

     

    Regards,
    Rogacz88

     

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