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nox90
nox90
Participant
March 13, 2017
Answered

Installing process stopped at 36%

  • March 13, 2017
  • 1 reply
  • 345 views

hello,,

i've been trying to install Adobe Xd fot the 6th times now, and after 6 long hours of waiting, installing process has only reached 36%. I dont know how much longer i have to wait. I'm using windows 10, already update it using the anniversary edition. I'm using my office's internet connection, so its stable. I can browse just fine, so i don't think connection is the issue here.

Really need help here.

This topic has been closed for replies.
Correct answer elainecc

This definitely shouldn't be happening. You can start out by trying a couple of troubleshooting steps, and if that doesn't work, we can take a look at your installer logs for you. I'd try:

Let us know how things work out for you!

-Elaine

1 reply

elainecc
elaineccCorrect answer
Participating Frequently
March 13, 2017

This definitely shouldn't be happening. You can start out by trying a couple of troubleshooting steps, and if that doesn't work, we can take a look at your installer logs for you. I'd try:

Let us know how things work out for you!

-Elaine

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