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I
irakli0D4C
Participant
January 23, 2021
Question

Installing XD - You don't have access to manage apps.

  • January 23, 2021
  • 1 reply
  • 379 views

Hello dear Adobe Support Community,

While trying to install XD, Creative Cloud launches automatically and under Apps tab the message appears: "You don't have access to manage apps. Permission from your IT administrator may be required to enable apps management."

I'd appreciate getting support. Thank you! 

    This topic has been closed for replies.

    1 reply

    I
    irakli0D4CAuthor
    Participant
    January 23, 2021

    I'm using MacBook Pro 2013 (macOS Catalina version 10.15.7)

    Harshika Verma
    Community Manager
    Harshika VermaCommunity Manager
    Community Manager
    February 3, 2021

    Hi there,

     

    I am sorry for the delay in response. It looks like you are on an enterprise team license. If yes, then I would request you to please create a case, or initiate a chat from the Admin Console's support tab if you're a System or Support administrator using this link: https://helpx.adobe.com/contact/enterprise-support.cc.html 
    If not, then contact your admin and ask them to create a case or start chat through the admin console. 

     

    Let me know if you need further assistance. I would be happy to help.

     

    Thanks,

    Harshika

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