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M
manojyadavit
Participant
September 30, 2020
Answered

Invited to team but permission issue

  • September 30, 2020
  • 1 reply
  • 601 views

Hi 

I'm a new user with free Adobe XD, I want to share the design with invite my designer but he is not accessible to design show and edit permission on design.

Please help me Immediate...

    This topic has been closed for replies.
    Correct answer Rishabh_Tiwari

    Could you please try re-inviting the user and check if it works or not. If it still doesn't work, please ask the collaborator to sign out of the Adobe CC Desktop app and from XD and then sign in again and please ensure that XD is signed in with the same email address which is added while inviting.

    1 reply

    Rishabh_Tiwari
    Rishabh_Tiwari
    Legend
    October 1, 2020

    Hi Manoj,

     

    Thanks for reaching out. If I understood you correctly, you are looking to collaborate with your colleague? If yes, please try the steps suggested here: https://helpx.adobe.com/xd/help/collaborate-coedit-designs.ug.html

     

    Let us know if this helps or if you need any further assistance.

     

    Regards

    Rishabh

    M
    manojyadavitAuthor
    Participant
    October 1, 2020

    Hi Rishabh,
    I have followed the same instructions but showing the same issues

    --
    *Thanks & Best Regards,*
    *Manoj Yadav *
    <Personal Info Removed by Moderator>

    Rishabh_Tiwari
    Rishabh_TiwariCorrect answer
    Legend
    October 1, 2020

    Could you please try re-inviting the user and check if it works or not. If it still doesn't work, please ask the collaborator to sign out of the Adobe CC Desktop app and from XD and then sign in again and please ensure that XD is signed in with the same email address which is added while inviting.

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