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MEAKELLEY
Participant
Apr 20, 2018 12:15 PM UTC
Answered

IOS UI Kits Downloading as .dmg

Hi there -

I've tried downloading the IOS UI Kits for Adobe XD CC several times to no avail.  The file is downloading as .dmg.  When I go to select the app to open, XD is not an option despite being loaded on my PC (Windows 10). I've tried going into XD and opening the file directly, but the .dmg filetype doesn't show up (even with showing "All Files").  When I manually enter the filename, selecting the file results in the error message "File type not supported."  I'm at a loss.  Any guidance would be most appreciated.

Thank you!

rodrigos83693541Correct answer
Participant
Aug 30, 2018 5:55 PM UTC

58 replies

pemch4931097
Participant
Jul 19, 2019 1:44 PM UTC

This is STILL not fixed! It's over a year ago. Come on people.

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Preran
Legend
Jul 19, 2019 2:03 PM UTC

This is not a problem for the Adobe XD team to solve. It's a policy restriction from Apple from what i understand.

Thanks,

Preran

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rohang26347645
Participant
Mar 7, 2019 1:07 AM UTC
Participating Frequently
Mar 23, 2019 6:59 PM UTC

rohang26347645​ thanks heaps for the iOS 12 conversion and download. How did you do that? It would be super handy to know so we can do the same thing with the MacOS design kit as well.

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Participating Frequently
Dec 5, 2018 7:11 PM UTC

I just made a post on this same exact topic. IOS kits are aggravating. Wonder if the other ui kits are same. all tutorials for xd are severely outdated as of dec 5 2018. 7Zip, winzip are a pain to understand and learn alongside xd at the same time also. How long is the wait time for adobe to fix this? When you get this far in XD which is the first 30 minutes of any tutorial (for the new users) just simply stop.  Best tip Draw your own. 

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Participant
Aug 5, 2018 6:12 AM UTC

I tried  dmg to zip - CloudConvert  and converted .dmg file to .zip

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rodrigos83693541Correct answer
Participant
Aug 30, 2018 5:55 PM UTC
Participant
Sep 15, 2018 5:05 PM UTC

thank you!

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ankushr40215001
Inspiring
Apr 20, 2018 3:05 PM UTC

Hey MEAKELLEY

It looks like the issue needs to be reported to Apple support as it provides the only .dmg file for all other apps even Sketch and Photoshop.

However, I will also raise this concern to our XD product team for further investigation on it.

Regards,

Ankush

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Participant
May 17, 2018 6:05 PM UTC

Is there any update to this issue?

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Preran
Legend
May 17, 2018 8:21 PM UTC

It looks like Apple has discontinued support for providing iOS kits on Windows. I am not sure if they are reversing their decision any time soon.

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