Participant

Answered

Is the free version of adobe XD gone?

Forum|Forum|4 years ago
June 15, 2021
7 replies
73549 views

I couldn't find the free version of adobe XD.

I have been working with the free version for a long time now, but cannot find it anymore.

Correct answer ProDesignTools

Hi Julius,

Adobe has acknowledged an issue with the version 50 update of XD, and hopefully they will address it.

But importantly, the Starter version of XD has not gone away, and there seems to be a straightforward workaround to access it (even in version 50)...

Here it is: Instead of launching XD from the Creative Cloud Desktop app, try launching it from elsewhere – namely, from the Windows Start menu or from the macOS Dock/Launchpad.

Then choose the "Exit XD" button, but XD Starter should still run – even without a trial or paid plan.

M

Master Chief Tech Sc

Participant

I can find Adobe XD anywhere, and its really irritaiting. Where can i download it, as I don't want to use Figma.

Chris W. Griffith

Community Expert

The free version has long since been removed. XD is only available with a full subscription to Creative Cloud. In addition, the product is no longer under active development (aka it is dead). Your career would be best served by learning a new tool.

W

Weijers27094057a6i7

Participant

I've the same issue as davidk47085094, but a different story. I'm using Adobe XD for like 1/2 years now. And I've always used the free version of it. But now when I try to update Adobe XD, I get in a payment window. I can't skip this process, and must subscribe to the paid version of XD.

I also tried downloading the .exe from the link you've send above. But when I run it, it automatically opens Creative Cloud and puts me again in a payment window. Is there any other way I can keep using Adobe XD for free? This issue was also with a friend, he tried to install Adobe XD from the link above, but also got in this payment window. I'm pretty sure it isn't just me, but an issue created by the 7 day free trail.

D

davidk47085094

Participating Frequently

Hi, i have buy a second mac and install creative cloud but i can´t use XD and my old projects without paid plan. I Can´t open XD from other place! If i click on the XD install Mac App it opend creativ cloud and payment window. How can i open my old projects now? Thanks for support

ProDesignTools

Community Expert

Is XD already installed on the machine? What happens when you start XD from the macOS Dock/Launchpad? Did you select the "Exit XD" button after launching it?

D

davidk47085094

Participating Frequently

i have downloaded it here http://www.adobe.com/go/xdstarter but if i click on the installer it opens the creative cloud.

G

Galexy

Participant

I just reset my Mac and can no longer access XD without paying, even the starter plan. Looks like this isn't solved yet.

ProDesignTools

Community Expert

Try this: Instead of launching XD from the Creative Cloud Desktop app, launch XD from elsewhere – namely, from the Windows Start menu or from the macOS Dock/Launchpad.

Then choose the "Exit XD" button, but XD Starter should still run – even without a paid plan or trial.

M

megatonmulti

Participant

It looks like I shouldn't have hit that update button. Now I can't open my XD documents without paying.

Time to move on.

ProDesignTools

Community Expert

Actually, you can open your XD documents without paying.

Just do this: Instead of launching XD from the Creative Cloud Desktop app, launch XD from elsewhere – namely, from the Windows Start menu or from the macOS Dock/Launchpad.

Then choose the "Exit XD" button, but XD Starter should still run – even without a paid plan or trial.

M

megatonmulti

Participant

That worked. Thanks!

J

Julius243143042ftf

Participant

I'm using the free version, but now it doesn't open anymore. Shows a message that requires payment. If you can't access my work anymore, I'm moving to Figma and you just wait for my lawyers for the inconvenience. You dont have any respect for the users. Adobe never again!

ProDesignTools

Correct answer

Community Expert

Hi Julius,

Adobe has acknowledged an issue with the version 50 update of XD, and hopefully they will address it.

But importantly, the Starter version of XD has not gone away, and there seems to be a straightforward workaround to access it (even in version 50)...

Here it is: Instead of launching XD from the Creative Cloud Desktop app, try launching it from elsewhere – namely, from the Windows Start menu or from the macOS Dock/Launchpad.

Then choose the "Exit XD" button, but XD Starter should still run – even without a trial or paid plan.

J

Julius243143042ftf

Participant

Thanks for the answer. It renews my confidence in your products.

Anupriya Sebastian

Community Manager

Hi Aakarah0101,

The free XD Starter plan, which doesn't require a subscription, is still available here: http://www.adobe.com/go/xdstarter. XD Starter has limited set of collaboration and sharing features and is intended for personal use. We recommend purchasing an XD paid plan or starting a free trial by visiting our product page here: https://www.adobe.com/products/xd/pricing/individual.html

Do let us know if you need more info or assistance.

Regards,

Anupriya